Choose your working method
For teams that want to enter information, submit files and follow requests through Monagent’s interface
Partner Hub
For teams that want to exchange agreed information from an existing platform or internal system
API Connectivity
If you are not ready for either approach, begin with the contact form or email. We can discuss the most suitable working method
Assisted Enquiry
Reservation Submissions
Provide your reference, travel dates, destination, traveller numbers and required services. A structured submission gives the reviewing team a consistent starting point
Booking-File Submissions
For recurring activity, discuss an agreed file format and the information required for each record. The prototype illustrates an import review using fictional data
RFPs & Programme Briefs
Bring objectives, dates, volumes, accommodation preferences and service requirements into a single request for proposal
Additional Service Requests
Request an extra transfer, visit, accommodation component or other service against an existing programme reference
Changes & Clarifications
Keep an amendment or question connected to the relevant request. A submitted change still requires review and, where applicable, supplier confirmation
Request history
The proposed workspace brings references, messages and progress stages together so the team can identify what is awaiting information, review or approval
Submission is the start of the workflowsubmission is the start of the workflow
Draft
Information being prepared
Submitted
Sent for review in the intended workflow
More Information Needed
Details require clarification
Proposal Available
Options or pricing ready for consideration
Awaiting Approval
A decision is required
Confirmed
Applicable approvals and supplier confirmations completed
Closed
Request completed or no longer proceeding
Travel Agency
Submit a private itinerary brief, review clarification questions and follow the proposed accommodation and transport options under one reference
Tour Operator
Provide a sample booking file for a series of departures, review missing information and connect amendments to the relevant booking reference
Corporate or Event Buyer
Send an RFP covering dates, participant numbers, venue needs and delegate transport, then use the same brief as the basis for proposal review
Example workflows
Define the connection around the work
API connectivity is a technical and operational scope, not a universal promise that every service can be booked automatically. Start with the information your system needs to exchange and the decisions that remain subject to review
- Reservation or service-request submission
- Partner and Monagent reference matching
- Request-status exchange
- Amendments and clarification information
- Relevant programme or service details
Potential workflows to assess
- Systems and technical contacts.
- Supported workflows and data fields.
- Required permissions.
- Record references and duplicate handling.
- Validation, errors and exception ownership.
- Testing and acceptance.
- Ongoing support responsi
Before an integration is agreed
Getting started
Tell us how you manage reservations, requests and supplier communication today
Share your workflow
/ 01
Discuss Partner Hub access, API connectivity or a combination where appropriate
Choose the working method
/ 02
Define the services, information, responsibilities and onboarding requirements
Agree the scope
/ 03
Introduce the agreed workflows and review how they work in practice
Prepare Onboarding
/ 04
Tell us which services you request, how you submit information today, your approximate volumes and the systems involved. This helps distinguish a straightforward interface requirement from a larger integration project
Frequently
asked questions
asked questions
No. The demonstration uses sample data to illustrate the intended partner experience. It does not create an account, send requests or confirm bookings
The proposed workflow includes reservation entry and file-based submissions. Available formats and live access need to be confirmed during onboarding
No. Requests and amendments require review. A booking is confirmed only through the applicable approval and supplier-confirmation process
We can discuss the required connection. Feasibility depends on the systems involved and the interfaces and workflows available
No. Start with the enquiry form or email and discuss the working method that suits your team
